Published: March 20, 2011

1. Providing Personal Information

  • When personal Information is provided to our company, its use (purpose, range of use, Shimadzu contact) will be disclosed, specified, or explained through notification either beforehand or immediately upon its submission.
  • If there is a change in the use of this information, Shimadzu will provide notification or public disclosure to that effect.

2. Management of Personal Information

  • Shimadzu has established an administrative provision for handling personal information, and this organization ensures the security of, and the prevention of leaks, loss or damage to the entrusted information.
  • Shimadzu does not disclose personal information to third parties, except in the following instances.
    • When permission has been explicitly granted by the offering individual.
    • When a sub-contractor who has concluded a non-disclosure agreement with our company beforehand is consigned personal information in part or in entirety in a range necessary for achieving the intended purpose.
    • When it is required by a court of law, etc.
    • When disclosed so that personal identification is not possible
  • When personal information is consigned to a third party, appropriate supervision implemented through contractual obligation, etc. ensures that there is no leakage or re-offering of the entrusted information.

3. Handling of Personal Information

  • Personal information will be handled according to the use specified, disclosed or notified, or according to the permission granted.
  • Personal information received in the normal course of business, such as from business cards, etc, or from the internet, official journals, government records, etc., and personal information obtained from inquiries, applications for documents requests, seminars, etc., will be used only when it is necessary to contact you directly. It may also be used for product guidance and services, as well as for surveys.

4. Personal Information Sharing between Shimadzu Group Businesses and Representatives

  • Personal information acquired by Shimadzu group businesses may be shared among Shimadzu subsidiaries and representative agencies. In addition, personal information acquired by from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may also be shared with Shimadzu subsidiaries.
  • When sharing personal information, non-disclosure agreements between Shimadzu and representative agencies are implemented to prevent the leakage and re-offering of entrusted information.

For details, refer to (Scope of Personal Information Shared)

5. Contacts for Inquiries Regarding Personal Information

A. Contact information regarding personal information usage confirmation, disclosure, correction, addition, deletion, cessation of offering, and complaints, etc, are as noted below.

Shimadzu Analytical (India) Pvt.Ltd
1A/B, Rushabh Chamber, Makwana Road, Marol, Andheri (E), Mumbai-400 059, INDIA.
Note that details of the inquiry maybe forwarded to the person in charge of the particular matter in question.

  • (Methods of Acceptance): Telephone, Fax, E-mail, Postal Mail

B. Inquiries will be limited to the individual in question only, or an authorized representative of the individual. Futher confirmation may be required that the individual or the individual's representative making the inquiry is the one whose information is in question.

6. Cookies

  • There are specifics areas of our website(s) that use a programming function known as 'cookies', which record information about your visit to our website on your hard drive. This is NOT considered a security risk, and only records information that you provide us. This information is NOT available to other websites. It is uniquely yours and can only be read by the server that gave it to you.

Changes to the Privacy Statement

  • All material changes to our Privacy Policy and practices will be posted on this page. The revision date shown at the top of the page will be updated accordingly.


Published: March 20, 2011
Return to Privacy Policy

Scope of Personal Information Shared

1. The types of personal information acquired from customers that are shared between the Shimadzu group business and representative agencies are as listed below.

  • Items of personal data shared
    • Name.
    • Department / organization name and address, telephone number, e-mail address.
    • Inquiry history.
    • Participation histories at exhibitions and seminars, etc.
    • Information regarding permission or refusal to receive direct mail, etc.
    • History of Shimadzu Product consultations and purchases.
    • Instrument usage information.
  • Sharing parties
    • Shimadzu Subsidiaries and representative agencies.
  • Purposes of use
    • Processing of customer requests and implementation of contract items.
    • Contacting of customers.
    • Confirmation of instrument setup site, etc.
    • Information publicity regarding Shimadzu Group exhibitions, seminars, products, services, etc.
    • Management of instrument maintenance histories.
    • Collection of quality information and feedback for development/production.
  • Responsible party
    • Shimadzu Corporation

2. Personal information acquired from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may be shared among Shimadzu group businesses. This information is handled as follows.

  • Items of personal data shared
    • Name
    • Department / organization name and address, telephone number, e-mail address
    • Transaction history
  • Sharing parties
    • Shimadzu Subsidiaries and representative agencies
  • Purpose of use
    • Sharing of transaction information within Shimadzu Group
  • Responsible party
    • Shimadzu Corporation